| "You
can run but you can't hide!" These words were made
famous in the 1980's movie, "Top Gun" with Tom
Criuse. It had to do with aerial combat training, but
this wisdom also applies to conflict in our lives. We
can fight it, try to ignore it, or learn to deal with
it effectively. I'd like to offer some ideas for dealing
with conflict in recreation, and making your life easier,
while saving our favorite forms of recreation.
Conflict
is unavoidable at some point in your busy life. Whenever
we share opinions or ideas, conflict is bound to surface.
People just plain disagree on many things, especially
when it comes to something we are passionate about.
If your opinion is different than mine, then we might
just be in conflict.
Conflict
is a part of recreation, just like it is life and relationships.
I am going to suggest ways to embrace it and make it
useful. Conflict is not bad; it just is. It's how you
react to it that gives is a flavor of good or bad.
As
you read these tips, remember that much of what I suggest
here has to do with you having the power to choose how
you react to things, and not allowing someone to dictate
your happiness or peace of mind.
Choose
and allow are two of the most powerful words
in the dictionary. For example, you might hear me say,
*I choose not to get caught up in your garbage. And
I am not going to allow you to ruin my day.* Unfortunately,
the policeman I tried this on didn't think it was funny!
(just kidding). But you have the choice as to how your
react to something in your life.
Conflict
can be viewed as powerful. It means people are sharing
ideas and opinions that don't agree. It means new doors
are being opened and new opportunities are being presented.
It also might mean a few sleepless nights for you if
you don't take some steps to harness the power of conflict.
Now
I'm not suggesting that all conflict is good.
Conflict can twist up our guts, cut into our sleep;
and make our face turn pretty darn red from frustration.
But that is not what any of us want. Let me share with
you some tips for dealing with conflict and turning
it into something useful.
First,
accept the fact that when people share opinions, there's
bound to be differences (conflict). Heck, there's no
way we could all think alike or we'd still be carrying
clubs and living in caves. Recognize that conflict is
natural and use it as a learning experience.
Second,
try to stay objective and clearly express your expectations
(or ideas). Clear communication is essential to avoiding
unnecessary conflict. There's no use getting your knickers
in an uproar over something you really didn't mean.
So make sure what your listener is hearing is what you
meant to say.
Third,
never lose sight of your objective and try to maintain
the high ground as they say in the military
(and politics). During political conflict (meetings,
hearings, conventions, etc.), take notes like an attorney.
Get your key points jotted down for your come
back and stick with them. Make your points over
and over again if needed, until the listener clearly
hears your ideas (or rebuttals).
Further,
don't get caught up in emotions. When you feel like
you're about to explode, back off, take a breath, and
tackle the conflict head on, but with as much objectivity
as you can muster. Break out your notes (like the attorney
busily jotting things down during a court proceeding),
and review your key points.
Fourth,
look for the root of the problem (conflict). If it's
purely a political agenda with no real foundation other
than making a show, well, then you may have to accept
the fact that all the logic in the world won't sway
that. In this case, the conflict is phony and attention-gathering.
Call it for what it is.
Fifth,
assuming the conflict is real, try to agree to some
ground rules during the conflict resolution process.
For example, if two people who know each other are arguing,
it might be good to agree that both will avoid each
other's well-known hot buttons that merely
escalate the emotional intensity of the argument. Agree
to that up front. Agree to a fair fight, if you will.
Sixth,
trust your instincts and the instincts of people you
respect. If your instincts tell you to hang in the fight
(conflict), then hang! If that little voice in your
head says, if I give up now, then I will lose
much more in the long run, then don't give up.
In
recreation, there is that reality, just like in politics,
when nothing makes sense and there is no real answer
because there is no real question. That's when we need
to stay very focused and tuned into your message (bullet
points, 5x7 cards, notes, etc.). Don't spend time wondering
why someone would dress up like a coyote and wander
down the dusty streets of some Texas cow town in front
of the Longhorn Saloon on Saturday night!
I've
heard many access advocates tell me that you just can't
argue with emotional political scene-making. I think
they're right. So we learn to argue the facts, stay
with our bullet points, label the scene-making for what
it is, and keep the high ground.
In
the leadership training I offer, I really emphasize
the idea of keeping notes and having your message on
5x7 cards or whatever works for you. Public speaking
and dealing with conflict both benefit from having our
key points right in front of us. If you find yourself
at a loss for words, then you simply refer back to your
key points (notes, expectations, and ideas). It works!
Lastly,
I will admit that there are times when your attempts
at conflict resolution may not work, and you may have
to accept the fact that the other person is not in the
same game you are. In that case, you may have to step
back and change your tactics. Again, I suggest you trust
your instincts and advisors (friends). You may have
to resort to scene-making or emotions, not that I suggest
that. But if you do change your tactics in order to
make a point, make your plan first -- be clear as to
your objectives. Brainstorm the consequences. Then if
it's the right thing to do, proceed with gusto!
If
you get to this point of succumbing to tactics you dont
ordinarily like, then realize that you have changed
the game and the ground rules. You may also have given
up some of your high ground. Im reminded of what
my Mom used to tell me, Just because Johnny does
it, doesn't mean you get to do it. Oh, by the
way, in those days, Johnny was sticking his head in
a bag of airplane glue, and I'm sure glad I listened
to my mother. :)
If
you can recognize conflict for what it's worth, and
learn to harness the power of conflict, you will find
many new doors open to you. Opportunities will surface
that you may have not seen before. And hopefully, by
employing the tips I've presented here, you'll not lose
any more sleep.
|